Database slowdown

Minor incident Web Platform Template Editor Report Writer PDF Report Metrics HTML Report
2020-02-19 09:03 MDT · 8 hours, 56 minutes, 22 seconds

Updates

De-escalate

We have resolved the issue, though some minor slowdown may still be present for the next hour.

February 19, 2020 · 09:28 MDT
Investigating

We are currently experiencing database slowdown that is causing some issues with loading/saving in the template editor and report writer, as well as delays in generating PDFs. General system slowdown may also result intermittently. We are investigating the issue and hope to resolve it shortly.

February 19, 2020 · 09:05 MDT

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