Service Web Platform seems to be down

Major incident Web Platform Template Editor Report Writer PDF Report Online Scheduler Metrics HTML Report Contacts Automation
2022-08-23 17:21 MDT · 1 hour, 34 minutes

Updates

Resolved

Service is back up.

August 23, 2022 · 18:55 MDT
Monitoring

We have located the issue. Currently, our hosting provider (Heroku) is experiencing internal issues, and they are working to resolve those.

We will update our status as Heroku progress towards a solution.

August 23, 2022 · 18:08 MDT
Issue

According to our monitoring system this service has become unresponsive, we’re investigating.

August 23, 2022 · 17:21 MDT

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