Previous incidents

A provider outage is impacting parts of the Spectora platform. Here’s what we know:
- Automations (Actions): Some are not triggering — especially time-based or delayed ones. Manual-triggered actions appear to still work.
- V9 Media: Photos/videos may appear broken or missing. Fix: Re-add them using the web editor.
- Support Chat: Still available, but may be slow to load. Our team is actively responding.
- Possible Impact to HomeBinder: We’re investigating possible issues sending reports.

We’...

Update 9/22 @ 4:40pm MT

This issue has been resolved. If you’re still seeing problems, please start a chat with our support team using the bubble in the bottom-right corner of the app. Thanks for your patience!

Update 9/22 @ 8:30am MT

We’ve identified the issue and released a fix. Our team is actively monitoring to ensure full resolution. We’ll continue to share updates and will confirm once everything is fully r...