Previous incidents
Investigating: Email Processing Delays
Resolved Jul 15 at 08:57am MDT
7/15 at 1:20 PM MT – Resolved
The issue impacting email delivery has been fully resolved. All previously queued emails have now been sent and should appear as delivered in your system.
All future emails will send without interruption. We’ll continue to monitor for stability, and everything is currently functioning as expected.
To help prevent issues like this in the future, we’re also implementing additional safeguards to improve email reliability and system resilience.
Thank you again fo...
SMS/Text Message Delivery Issues for Some Users
Resolved Jul 14 at 08:27am MDT
Update: 7/14 at 3:28pm MT
The incident is fully resolved, and text messages are sending successfully from Spectora's default, original number.
No action is needed on your end — everything should now work as expected.
Thanks again for your patience!
Update: 7/14 at 12:18pm MT
Text messages sending from Spectora’s default phone number are now sending successfully again. We do have a temporary change on the default phone number until our original number has been restored.
What You Need to...
Current Issue: Partial Service Outage
Resolved Jun 12 at 06:05pm MDT
6/12 @ 4:55 pm MT Update: Media Processing Progress
Video processing is already complete, and videos should now appear in your reports!
Image processing is still underway, with an estimated completion time of ~7 pm MT.
No action is needed — images will update automatically as processing completes. We’ll share a final update when all processing is done.
3 previous updates
Service Web Platform seems to be down
Resolved Jun 10 at 04:34pm MDT
Service is back up.
1 previous update