Update: 7/14 at 3:28pm MT

The incident is fully resolved, and text messages are sending successfully from Spectora's default, original number.

No action is needed on your end — everything should now work as expected.

Thanks again for your patience!

Update: 7/14 at 12:18pm MT

Text messages sending from Spectora’s default phone number are now sending successfully again. We do have a temporary change on the default phone number until our original number has been restored.

What You Need to Know:
- Texting is fully restored moving forward.
- Messages that failed during the outage will not be resent.
- We’re putting additional systems in place to help prevent this kind of disruption in the future.
- No action is needed on your end — everything should now work as expected.

Thanks again for your patience!

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What’s Happening:
We’re investigating an issue where text messages may not send if you're using Spectora’s default phone number.

Who’s Affected:
- Users without a custom phone number
- Custom numbers are not impacted

We’re actively working to correct the issue and will post updates here as soon as it’s resolved. Thanks for your patience!