Previous incidents

Update 7/16 @ 1:45pm

The issue causing some reports to get stuck during building and preventing access to reports appears to be resolved.

We’re continuing to monitor closely and are actively implementing long-term improvements to prevent similar issues in the future.

Thank you for your patience while we worked through this.

July 16, 2025 @ 1:20pm

We’re currently investigating an issue where some reports are getting...

7/15 at 1:20 PM MT – Resolved

The issue impacting email delivery has been fully resolved. All previously queued emails have now been sent and should appear as delivered in your system.

All future emails will send without interruption. We’ll continue to monitor for stability, and everything is currently functioning as expected.

To help prevent issues like this in the future, we’re also implementing additional safeguards to improve email reliability and system resilience.

Thank you again fo...

Update: 7/14 at 3:28pm MT

The incident is fully resolved, and text messages are sending successfully from Spectora's default, original number.

No action is needed on your end — everything should now work as expected.

Thanks again for your patience!

Update: 7/14 at 12:18pm MT

Text messages sending from Spectora’s default phone number are now sending successfully again. We do have a temporary change on the default phone number until our original number has been restored.

What You Need to...

6/12 @ 4:55 pm MT Update: Media Processing Progress
Video processing is already complete, and videos should now appear in your reports!

Image processing is still underway, with an estimated completion time of ~7 pm MT.

No action is needed — images will update automatically as processing completes. We’ll share a final update when all processing is done.

Service is back up.